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Recommended age and height for reference only. If your measurements fit two sizes, we recommend choosing a larger size. (The dimensions shown in the size chart refer to the dimensions of the product, not the body)
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Detailed washing instructions. For examples, washing with temperature not above 30, do not use bleach, hang dry, do not iron, do not dry clean, etc.
Feedback is very important. If you are satisfied with our goods and services, please leave us a positive feedback. If there are any problems, please contact us before leaving negative or neutral feedback. We will help you solve any problems as soon as possible. Thank!
Q. How much is the delivery to my country?
A: Some products are (we give you some shipping method when you make an order) Some products must pay the shipping cost (you will see it when you make an order)
As for DHL, UPS, EMS, TNT or other types of express delivery, we also give shipping cost for you when you make an order.
As for other details, the question of shipping costs, you can send us an email.
Q: Is there a tracking number of my item?
A: Yes, we ship every order with their tracking number, and you can view the delivery status on the corresponding site.
Q: I am a reseller, I would like to buy many pieces of your goods, what is the wholesale price?
A: Thank you for your inquiry, if you want to buy a large quantity, please send us an email, we would like to give you a better price, thank you!
During transport, some minor problems, such as deformation, are inevitable. Here are some tips to restore the deformation of the transportation process
Support wholesale and retail, please feel free to contact us if you need. Contact us with questions.
Customer satisfaction is our service goal, and ensuring the quality of our products is our first goal.
Do not worry, please rest assured to buy
If you are not satisfied, please feel free to contact us, and we guarantee that you will be satisfied.
We will do our best to help you.
Many thanks for your trust and support.
1. Full payment must be made within 7 days after placing your order.
2. The buyer is responsible for any taxes and / or duties charged in their country.
3. Acceptable payment methods:
Currently, you can pay using Visa, MasterCard, Western Union, Qiwi, bank transfer and paypal. More payment options will be available on CartSmart.co.uk in the future.
If you have any further questions about payment, please see this link help.https://www.cartsmart.co.uk/payment_method.html. she can help you.
If you want to specify the shipping method, please pay the shipping cost, Below is the delivery speed for your reference. Thank!
Air Mail Mail 15 ~ 60 days 17track.net
EPacket 7 ~ 20 days 17track.net
CartSmart.co.uk Standard shipping 16 ~ 60 days global.cainiao.com
DHL express 3 ~ 10 days DHL. com
EMS Express 5 ~ 15 days 17track.net
SF Express 5 ~ 20 days www.sf-express.com
FedEx express 5 ~ 15 days FedEx. com
Seller’s shipping method 15 ~ 60 days global.cainiao.com
Aramex 5 ~ 15 days aramex.com
Above delivery speed is for reference only, work time, bad weather may lead to delay.
Sending by airmail to the countries of Eastern Eruopia, South America may take more than 60 days.
As a rule, Exress has customs tax issues, in this case, please contact customs to pay the tax.
1. The parcel is sent as soon as possible after payment, Airmail will take about 20-45 days, Some parcels will take 20-60 days,
EMS (7-15 days), “DHL”, “UPS” “FedEx” (3-8 business days).
2. As a rule, most orders are processed within 1-3 business days. But Delay in delivery occurs as our storage changes every moment, if you need it urgently, please contact us before checking stock. Orders must be shipped before 5, or they will be shipped the next day.
3. Confirm the address and phone number you gave us. Your telephone number is necessary so that the post office representatives can contact you in time. We kindly ask you to check its correctness in order to avoid possible problems and loss of goods.
4. Customers are responsible for customs duties, import duties and fees charged by their county, please understand.
We accept return for any quality issue, full refund will be honored.
Please contact us first if you have any questions after receiving the goods.
1. Goods can be returned within 3 days for quality problems or wrong goods, but naturally we carefully check everything from products to packaging and confirm that it is in good condition.
If at any opportunity, we will give you a refund soon after we receive the goods.
2. not for the quality of the return problem, Customers are responsible for sending and returning the shipment. We will not refund the cost of products that are not re-sale due to damage due to operation or from exposure to moisture.
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